Free IT review
What you run, what breaks, and what is not backed up.
Florida · Small businesses and professional offices
Backups that
Backups that
have been restored.
Almost every business we take on has backups running. Far fewer have ever restored one, and that is the only version of the question that matters.
- 2022trading since
- FLregistered company
- FreeIT review
- Testedrestores quarterly
What we do
Four services, with response times in writing
You keep ownership of your own accounts, domains and data. We never hold a credential you cannot get.
Helpdesk & day-to-day support
Support for staff, workstations, printers and the everyday things that stop work.
See the programNetworks, Wi-Fi & firewalls
Network and Wi-Fi design, firewall configuration and the cabling coordination behind it.
See the programBackup & recovery
Backups configured to a retention you have agreed, with restores actually tested.
See the programCloud, email & user accounts
Microsoft 365 or Google Workspace administration, email, and joiners and leavers handled properly.
See the program
How it works
How we work
Document what exists, write response times down, test the restores, and leave you owning everything.
Written service agreement
Scope, response times and fees, before we start.
Documented and monitored
Your systems written down, failures chased.
Restores tested
On a schedule, with the results shown to you.
Working together
Ways to work with us
Every client is quoted after a free review. Response times are in the agreement, not implied.
Support only
Helpdesk for staff, without full management.
- Agreed response times
- Same engineers each time
- Workstations and printers
- Remote and on site
- No long tie-in
Managed IT
Everything managed, monitored and documented.
- Helpdesk with response targets
- Network, Wi-Fi and firewall managed
- Backups with tested restores
- Cloud, email and accounts administered
- Your systems fully documented
Projects
Moves, upgrades, migrations and new offices.
- Office moves and new fit-outs
- Email and cloud migrations
- Hardware refresh planning
- Licensed contractors for cabling
- Fixed scope and price
Every engagement is quoted after a free consultation. No subscription.
How we work
A Florida provider, and you own your own systems
Haya Information Services LLC is a limited liability company registered in the State of Florida, document number L22000299709, filed in 2022, with registration details on public record with the Florida Division of Corporations.
You own your accounts, your domain and your data, and we will hand over administrator access on request without an argument — a provider who holds your domain hostage is not a provider. We do not do penetration testing or security auditing, which belongs with a specialist security firm, and licensed cabling and electrical work goes to licensed contractors.
Frequently asked
The questions we get most
Do you own our domain or accounts?
No, and you should never let a provider do that. Your tenant, domain and data are registered to you, and we will hand over administrator access whenever you ask.
Do you test the backups?
Yes, with scheduled test restores and the results shown to you. A backup that has never been restored tells you nothing.
Can you guarantee we will not have an outage?
No. Hardware fails and providers have outages. What we can do is make recovery fast and tested instead of theoretical.
Do you do security audits or penetration testing?
No. That is specialist work and we will refer you to a security firm rather than pretend otherwise.
What are your response times?
Written into the service agreement, so they can be held to. We would rather commit to something realistic than promise instant.
We already have a provider. Is switching painful?
Usually less than people fear, provided you own your accounts and domain. We will check that first — and if you do not, getting it back is the first job.
Not sure your backups work?
A free review, including an honest answer about whether a restore would succeed.